Support

We're here to help

Got a question, ran into a bug, or want to suggest a new Fartimal? Email us at help@throwaf.art. We try to respond within two business days.

Before emailing Check the FAQ below — most issues have a quick fix.

Frequently Asked Questions

My Skid Marks balance disappeared.
First, force-close the app and reopen it. Balances sync from the server on launch. If your balance still looks wrong, email help@throwaf.art with your username and approximate balance — we can check the transaction log.
My in-app purchase didn't go through.
Restore purchases from Settings → Restore Purchases. If the item still doesn't appear, the charge may not have completed — check your Apple or Google receipt. If the charge went through but the item didn't unlock, email us with the receipt and we'll fix it.
How do I cancel my subscription?
Subscriptions are managed by Apple or Google, not by us.
  • iPhone: Settings → [Your Name] → Subscriptions → Throw a Fart → Cancel
  • Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → Throw a Fart → Cancel
Friend requests aren't showing up.
Pull down on the Friends tab to refresh. If a specific friend's request still isn't appearing, double-check the friend code (case-sensitive) and try again. Make sure both of you have the latest version of the app.
I'm not getting push notifications.
Check that notifications are enabled at the system level — iPhone: Settings → Notifications → Throw a Fart. Android: Settings → Apps → Throw a Fart → Notifications. Then in the app, go to Profile → Settings → Notifications and confirm your preferences.
A Fart Attack battle is stuck.
Force-close the app and reopen. Stuck battles automatically resolve after 60 seconds. If you lose Skid Marks because of a stuck battle, email us — we refund.
How do I report another user?
Tap the user's profile, then tap the menu icon (•••) and select Report. Include a brief description. We review every report.
How do I delete my account?
Go to Profile → Settings → Delete Account. For full instructions, see our Account Deletion page.
What ages is Throw a Fart for?
Throw a Fart is rated for users 13 and older. Yes, the humor is silly, but accounts can only be created by users 13+.
I have an idea for a new Fartimal / mini-game / sound.
We love this. Email help@throwaf.art with the subject "Idea" and tell us about it. The best ones get built.

Still Need Help?

Email help@throwaf.art. Include your username, what device you're on, and a description of what's going on. Screenshots help.