Delete Your Account

Permanent removal of your account and data

You can delete your pherp account at any time. Deletion is permanent — once your account is removed, your username, profile, friend connections, gameplay data, and Pherpcoin balance cannot be recovered.

Delete From the App

Open pherp! on your phone.
Tap the Profile tab.
Tap Settings (gear icon).
Scroll to the bottom and tap Delete Account.
Type DELETE in the confirmation field, then tap Confirm.

Your account will be removed immediately. You will be signed out and returned to the welcome screen.

Can't Access the App?

If you cannot sign in or the app isn't working, email help@pherp.app with the following information:

Your username (or the email address associated with your account)
The phrase "Account Deletion Request" in the subject line

We will process the deletion within 30 days and confirm by email when complete.

What Gets Deleted

When you delete your account, the following information is permanently removed:

Your username, email, and password
Your profile, equipped Pherpal, and unlocked items
Your Pherpcoin balance and transaction history
Your friend connections
Push notification tokens
Direct messages and pherps you sent
Pending challenges, gifts, and friend requests
Mini-game high scores tied to your account

What May Be Retained

To preserve other users' game history and the integrity of our records, some data may be retained in anonymized form (no longer linked to you):

Battle history with other players (your side becomes "Deleted Player")
Aggregate leaderboard records
Transaction records required for accounting, tax, or legal compliance

Backups are purged on a rolling 90-day cycle, after which all traces of your data are removed.

In-App Purchases and Subscriptions

Important Deleting your pherp account does not automatically cancel any active App Store or Google Play subscription. To cancel a subscription, manage it directly through your Apple or Google account before deleting.

iPhone / iPad: Settings → [Your Name] → Subscriptions → pherp! → Cancel
Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → pherp! → Cancel

Refunds for unused subscription time are governed by Apple's and Google's policies, not by SEAR Ventures.

Questions?

If you have any questions about account deletion or what happens to your data, email help@pherp.app and we'll get back to you.